Find answers to common questions about our decorative lights, lamps, and products.
Product FAQs
We offer a wide range of decorative lights including LED string lights, fairy lights, pendant lamps, table lamps, floor lamps, chandeliers, and wall sconces. Our products are designed for indoor and outdoor use, perfect for home decor, events, and commercial spaces.
Yes, most of our lamps and lights use LED technology, which is highly energy-efficient, long-lasting, and environmentally friendly. LED lights consume up to 80% less energy than traditional incandescent bulbs and have a lifespan of up to 50,000 hours.
Installation instructions are included with each product. For string lights, simply plug into a power source and drape as desired. For lamps, follow the assembly guide provided. If you're unsure, we recommend consulting a qualified electrician for complex installations. Our customer support team is also available for guidance.
We offer both indoor and outdoor-rated products. Outdoor lights are typically IP65 or higher rated for water resistance. Always check the product specifications for waterproof ratings. Indoor lamps are not suitable for outdoor use unless specified otherwise.
Our products come with a 1-year manufacturer warranty against defects in materials and workmanship. Warranty does not cover normal wear and tear, misuse, or damage from accidents. Please refer to our Returns Policy for more details on warranty claims.
Some of our products offer color customization options. For bulk orders or special requests, please contact our sales team. We can discuss custom lighting solutions for commercial projects or large events.
Always unplug lights before cleaning. Use a soft, dry cloth for dusting. For deeper cleaning, use a mild soap solution and avoid submerging electrical components. Store lights in a cool, dry place when not in use. Regular maintenance ensures longevity and optimal performance.
Yes, we offer replacement bulbs and spare parts for most of our products. Contact our support team with your product details to check availability and pricing.
Our products are designed with safety in mind. LED lights operate at low voltage and cool temperatures, reducing burn risks. However, adult supervision is recommended for children, and pets should be monitored around electrical cords. Always follow safety guidelines and keep cords out of reach.
Many of our lamp fixtures are compatible with smart bulbs. Check the product specifications for compatibility. We also offer some smart lighting options. For best results, use bulbs with the same base type as specified for each fixture.